Question: When does the BT Halo advert come out?

The campaign launches with a 90 second TV advert that premieres on Friday 17th January during Love Island on ITV 2. The campaign focuses on the importance and far-reaching nature of human connection and highlights the power of what can happen when people come together.

What is the new BT Halo?

BT Halo is BTs flagship fibre broadband service. If you have the latest BT Halo 3+ package, youll get “unbreakable wi-fi” through Hybrid Connect, Complete Wi-Fi and the Smart Hub 2 router. Youll also get a free upgrade to BTs full fibre broadband when it becomes available at your address.

How long do you have to be away from BT to be a new customer?

Most have at least a 12 month contract, so you should be able to come back to BT then, as a new customer. BT offer low prices to new customers to persuade them to join, just like all the other providers do.

Can I leave BT without penalty?

You have to pay an early termination fee if you cancel your service before the end of your minimum contract period. For example, if your minimum contract period is 24 months, you can only leave without paying a fee after youve had the service for 24 months.

Why does BT keep putting prices up?

BT annual price increases support network and service improvements. The message from BT is that the price increase is necessary in order to invest in the BT network and improve the service it can bring to its customers.

How much do BT charge to cancel a contract?

BTs early termination charge is the total of the remaining monthly charges on your BT plan, less VAT and then a 1% discount. This works out as being 82.5% of your remaining monthly charges.

Can I get out of a contract with BT?

Cancellation fees if you leave your contract early You have to pay an early termination fee if you cancel your service before the end of your minimum contract period. For example, if your minimum contract period is 24 months, you can only leave without paying a fee after youve had the service for 24 months.

Can I cancel BT if they put prices up?

At the very least youll be able to find out when your BT contract ends and what early termination charges youd be liable to pay, should you wish to switch to a new provider. Customers can contact BT in several ways: Phone: BTs customer care line can be reached at 0800 800 150.

How can I get out of my BT contract early?

To cancel BT broadband contract, youll have to call the company directly. BT tends to charge you for the remaining cost of your contract, and if its less than 12 months since the contract began, your BT contract cancellation rights may involve having to pay off the cost of the BT Home Hub.

Contact us

Find us at the office

Hurtarte- Aminov street no. 34, 93309 The Valley, Anguilla

Give us a ring

Oluwadamilola Gleich
+93 552 509 928
Mon - Fri, 8:00-17:00

Tell us about you